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Frequently Asked Questions

  • What form of payment do you accept?

    Credit Cards: For credit cards, we accept Visa, MasterCard, American Express, Discover, and JCB credit cards.

    Apple Pay: Easily, securely, and quickly check out by logging into your Apple Pay account.

    Paypal: To checkout using Paypal, you will be directed to PayPal.com where you will sign in to your account or create an account and continue through the prompted steps. If you want to make payments to CPAP.com through your PayPal account, log into your PayPal account, select the “Send Money” tab, enter cpap@cpap.com in the “to” field. Enter your order number into the message field to prevent processing delays.

    PayPal eCheck: We do accept PayPal eChecks. However, we hold the order for 10 full calendar days (not business days) from the date the check is received to ensure it clears our bank account before shipping.

    Domestic (United States) Money Orders or Cashier’s Checks: We accept domestic money orders and cashier’s checks. Your order will ship when we receive your money order or cashier’s check.

    Foreign (Outside of the United States) Money Orders or Cashier’s Checks: We accept foreign money orders and cashier’s checks. Payments must be made in U.S. dollars and issued by a bank in the country to which the order is shipping to. We will verify payment with the bank, and when payment clears, we will ship your order.

    Bank Wire Transfers: To pay for your order with a bank wire transfer, select “other” as your payment option, and in the comments, write that you want to pay for your order through a wire transfer. Within 24 to 48 hours, we will email you with the instructions to submit the wire transfer. If you need your order quickly, credit card or Paypal will be the best option. When paying via a wire transfer, the order process may take several weeks and depends on the financial institution, which may delay your order.

    *Also, please be aware, your bank may charge you a fee depending on the payment option you choose. To be aware of the charges beforehand, please contact your bank as you are responsible for them.

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  • How do I return my order?

    Oxygenportableusa.com will accept returns on any unopened products within 30 days of the original ship date. Shipping costs are not refundable.

    To get the process started, please call us at (714) 529-2027 or email us at info@oxygenportableusa.com


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    15%

    off, orders over $150+

    Sign up to receive your exclusive discount, and keep up to date on our latest products & offers!

    We don’t spam! Read our privacy policy for more info.

  • close

    15%

    off, orders over $150+

    Sign up to receive your exclusive discount, and keep up to date on our latest products & offers!

    We don’t spam! Read our privacy policy for more info.